CUSTOMER SERVICE



 

All returns for exchanges and/or refunds must occur within 30 days of receipt of product. After 30 days, this policy becomes null and void . Depending on inventory availability, returns may take up to 6-8 business days to be processed and shipped through our Warehouse. The buyer is responsible for all return shipping charges, unless Cquence authorizes a return shipment label to be issued. We will recharge the shipping fee for all packages returned to us due to an undeliverable address and a 20% restocking fee will be applied. We require authorization on all incoming returns/exchanges. Returns sent without prior authorization will be assessed a 20% restocking fee.

Privacy & Security

CQUENCE, INC does not share your private information with any third parties associates, companies, etc. You can be assured as Cquence.net is a secure site with 256 bit SSL encryption. By using this Web Site, you acknowledge having read and hereby agree to all terms and conditions of Cquence.net Privacy Policy, which is hereby incorporated herein as though set forth in full. 

Ordering

You can order online or over phone at 888-862-2234. Please email us for any inquries at sales@cquence.net. For any items not listed on our site, please email or call us for avaliablity. We do offer OE an custom designed brakes rotors.
 
Payment, Pricing & Promotions

We occasionally have specials on our site. Please check on our facebook page for promotions.
 
Viewing Orders

Login into your account to view your order. Please contact for any inquiries by chat, email, or phone.
 
Warranty Information

CQUENCE, Inc. offers a one year warranty on most items. Please check the product description in the product listing for warranty details.

Wholesale

For Wholesale inquiries please email us at sales@cquence.net or call us at 888-862-2234. A wholesale application will need to be filled out. We will be glad to add you to our site as a distributor.  Please click below to to our brochure.


Cquence Performance Rotors Brochure